Omnichannel CX with human-AI orchestration

Omnichannel CX with human-AI orchestration

Scroll to explore
Scroll to explore

TP.ai FAB Connect coordinates people, AI agents and workflows in real time, ensuring the right resource handles the right task at the right moment.

Capabilities

From front to back office, from first contact to resolution. 

Embedded across front and back office, TP.ai FAB Connect drives faster execution, lower cost-to-serve, stronger governance and measurable business impact at scale. That’s why it also drives customer satisfaction.

Customer care and experience management

Sales, upsell, and retention enablement

Customer onboarding and lifecycle support


Customer care and experience management

Sales, upsell, and retention enablement

Customer onboarding and lifecycle support


Customer care and experience management

Sales, upsell, and retention enablement

Customer onboarding and lifecycle support


Capabilities

Seamless hybrid workforce collaboration for smarter operations.

TP.ai FAB Connect helps clients run operations with greater accuracy, speed, and safety, turning operational complexity into tangible business outcomes.

Proven
results

Up to

80%

Reduction in QA effort

Up to

700%

Frictionless resolution

Up to

60%

Faster deployments

TP.ai FAB, our Foundational AI Backbone, is TP’s proprietary enterprise AI solutions combining a hybrid workforce, deep industry expertise, and intelligent automation to deliver measurable business outcomes.

The engine that
turns AI possible.

TP.ai, our Foundational AI Backbone, is TP’s proprietary enterprise AI solutions
combining a hybrid workforce, deep industry expertise, and intelligent automation to
deliver measurable business outcomes. TP.ai helps organizations deploy, scale,
and govern AI with confidence, turning AI from experimentation into performance
through modular solutions.

Client stories

Turn first call resolution at scale possible.

Sparda-Bank West managed a surge of 150K+ calls during a critical online banking migration. With TP.ai FAB Connect, AI voice agents resolved inquiries at first contact and guided digital onboarding, achieving 46% first call resolution. 

We make
connections possible.

Choose TP to turn ideas into results.

Contact a Local Sales Representative
I wish to apply for a job
I am a journalist or industry analyst and want to get in touch with TP
I need HR assistance

Contact a Local Sales Representative

Please complete

I am a journalist or industry analyst and want to get in touch with TP