Omnichannel CX with human-AI orchestration
TP.ai FAB Connect coordinates people, AI agents and workflows in real time, ensuring the right resource handles the right task at the right moment.
From front to back office, from first contact to resolution.
Embedded across front and back office, TP.ai FAB Connect drives faster execution, lower cost-to-serve, stronger governance and measurable business impact at scale. That’s why it also drives customer satisfaction.
Seamless hybrid workforce collaboration for smarter operations.
TP.ai FAB Connect helps clients run operations with greater accuracy, speed, and safety, turning operational complexity into tangible business outcomes.
Proven
results
Up to
80%
Reduction in QA effort
Up to
700%
Frictionless resolution
Up to
60%
Faster deployments
TP.ai FAB, our Foundational AI Backbone, is TP’s proprietary enterprise AI solutions combining a hybrid workforce, deep industry expertise, and intelligent automation to deliver measurable business outcomes.
The engine that
turns AI possible.
TP.ai, our Foundational AI Backbone, is TP’s proprietary enterprise AI solutions
combining a hybrid workforce, deep industry expertise, and intelligent automation to
deliver measurable business outcomes. TP.ai helps organizations deploy, scale,
and govern AI with confidence, turning AI from experimentation into performance
through modular solutions.
Turn first call resolution at scale possible.
Sparda-Bank West managed a surge of 150K+ calls during a critical online banking migration. With TP.ai FAB Connect, AI voice agents resolved inquiries at first contact and guided digital onboarding, achieving 46% first call resolution.
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